User Researcher (Upcoming Role)
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hedgehog lab | Government Projects
This is an upcoming permanent opportunity. The role is not yet live but we expect to be hiring shortly. Register your interest now and we'll be in touch as soon as the position opens.
We're looking for an experienced User Researcher to join hedgehog lab on a permanent basis, embedded in government projects that affect people at scale.
You'll plan and run end-to-end research from discovery through to usability testing, working closely with multidisciplinary teams to ensure decisions are grounded in evidence, not assumption. You'll be comfortable operating in complex, regulated environments and confident translating findings into clear recommendations that shape product direction.
This is a hybrid role. You'll work from home most of the week, with two days on site at our client's Manchester or Newcastle office, whichever is closest to you. We're looking for candidates based within 50 miles of either location.
You'll bring:
Experience working on government or public sector digital services (GDS-aligned experience a strong advantage)
Proficiency across a range of qualitative and quantitative methods
The ability to recruit and research with diverse and potentially vulnerable user groups
Strong stakeholder communication skills; you can make research compelling to non-researchers
Familiarity with working in agile, multidisciplinary teams
Why hedgehog lab?
You'll be joining a consultancy with 20 years of experience trusted by global brands, working at the intersection of AI and software engineering. The work is genuinely at the frontier of where the industry is heading, and you'll have the space to grow with it.
To register your interest, please apply via this advert with a copy of your CV and your expected salary.
- Department
- Design & Research
- Role
- UX Researcher
- Locations
- Newcastle upon Tyne, Manchester
- Employment type
- Full-time
- Remote status
- Fully flexible! No expectation to come to the office but you're also free to use the office when you fancy!!